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Legal Document

Privacy Policy

Last Updated: Jan. 31, 2024

Reference in this Privacy Policy to "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, either on its own or together with other information and provided by the User ("you").

Please read this Privacy Policy carefully to understand our practices with respect to Personal Data.

Table of Contents

01

HOW WE COLLECT YOUR PERSONAL DATA

The Personal Data that we collect, and process is the Personal Data you provide us, which is limited to your e-mail address. Information that we collect automatically from a third-party source, including: Technical Information. When you visit our Website, we collect information relating to the devices you use and the networks to which you are connected. This technical information includes your IP address, log-in information, bandwidth used, time of visit, browser type and version, browser plugin types and versions, operating system, information about your visit including the URL clickstream, download/upload errors and page interactions. We collect this information using different technologies, like cookies (see our Cookies Policy below).

02

HOW LONG WE RETAIN YOUR PERSONAL DATA

We retain your Personal Data for as long as you want to receive information about CliniChat and its products and services. If at any point you change your mind and feel like not receiving e-mails from CliniChat, please send us an e-mail to contact@clinichat.ai. Your Personal Data will be immediately deleted, except if we need your Personal Data for legal purposes such as to assert or defend us against any legal claims.

03

HOW WE USE YOUR PERSONAL DATA

We use your Personal Data to: allow you to take part in the development of our project and of our Website; send you service-related information; send you, in accordance with applicable laws and where required, with your consent, marketing materials and suggestions of our services (e.g., up-coming products) that may interest you; comply with our legal obligations, including court orders and other legal or regulatory requirements.

04

HOW WE SHARE YOUR PERSONAL DATA

We work with third parties who are recipients of your Personal Data, such as technical providers who process data on our behalf (e.g., cloud computing platforms, search engine providers, etc.) or analytics providers. We only share your Personal Data with third parties in the following cases: where it is necessary to perform our services; to assist us in the improvement and optimization of the Website by using analytics and search engines; if we sell or buy any business or assets, we may disclose your Personal Data to the prospective seller or buyer; and if all or part of our assets are acquired by a third party, your Personal Data may be included as transferred assets.

05

THE LEGAL BASIS FOR DATA PROCESSING

We collect, use, and share the data based on the following legal grounds: Consent: given to you by submitting your e-mail address as a form of registry of interest on CliniChat's products and services. Legal obligation: We may be required to use your personal information to comply with the law, like when we respond to valid legal process or need to take action to protect our users. Direct Marketing Emails: In accordance with applicable laws and when you give your consent, we may use the information you give us on our Website for electronic direct marketing (e.g. receiving newsletters, updates about upcoming initiatives, products or services or events and other communications that we think may interest you). You can withdraw your consent at any time by clicking on the unsubscribe link in each CliniChat email or contacting us by e-mail to info@clinichat.ai.

06

TRANSFERRING YOUR PERSONAL DATA

We store your Personal Data in the European Economic Area ("EEA"). We may transfer your Personal Data to third parties, including those based outside the European Economic Area, for example (but not limited to) sub-contractors and third parties involved in providing services. When we transfer your Personal Data, we will do this in accordance with applicable data protection laws and will take appropriate safeguards to ensure its integrity and protection. If required by any of our users, Personal Data from CliniChat users will not be transferred outside the EEA, provided that it is duly agreed in a contract between CliniChat and the user.

07

HOW WE KEEP YOUR PERSONAL DATA SECURE

We will take appropriate technical and organizational measures against unauthorized or unlawful processing of your Personal Data and against accidental loss or destruction of, or damage to, your Personal Data in accordance with our internal security procedures covering its storage, access and destruction.

08

YOUR RIGHTS REGARDING PERSONAL DATA

Right to Access

You have the right to obtain information regarding the processing of your Personal Data and to the following information: the purposes of the processing; the categories of Personal Data concerned; the recipients or categories of recipient to whom the Personal Data have been or will be disclosed, in particular recipients in third countries or international organizations; where possible, the envisaged period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period; the right to lodge a complaint with a public authority; when Personal Data are transferred to a Non-EU-Member State or to an international organization, the appropriate safeguards relating to the transfer.

Right to Rectification

You have the right to obtain with undue delay the rectification of your Personal Data. Considering the purposes of the processing, you have the right to have your incomplete Personal Data completed, including by means of providing a supplementary statement.

Right to Erasure

You have the right to erasure your Personal Data concerning where one of the following grounds applies:

Right to Restriction of Processing

You have the right to the restriction of processing where one of the following grounds applies:

Right to Data Portability

You have the right to receive the Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another Controller where:

Right to Object

You have the right to object when the processing of Personal Data is based on legitimate interests or public interests.

How to Exercise Your Rights

All such requests, or any questions or comments regarding this policy or our handling of your Personal Data, should be addressed to info@clinichat.ai.

09

LEGAL AGE

Our services are not intended for anyone under 18 (eighteen) years old and we do not knowingly collect personal information from anyone under this age. By submitting your e-mail address on the Website, you represent, warrant and undertake that you are 18 years old or older and that you are not considered a minor or under the age of majority adulthood in your specific jurisdiction.

10

USE OF COOKIES | COOKIES POLICY

What Are Cookies

We collect cookies when you visit our website. A cookie is a small text file that is placed on your hard drive by a web page to improve performance and the user's browsing experience, increasing the speed and efficiency of replies while eliminating the need to enter the same information several times.

Types of Cookies

There are two kinds of cookies:

  • •Permanent Cookies: which are saved in the browser used on your equipment (e.g. PC, mobile and tablet) and that are used whenever you return to our website
  • •Session Cookies: these are temporary cookies that stay in your browser's cookie folder until you leave the website

The information these cookies collect is used to analyse web traffic patterns, enabling us to identify problems and provide a better browser experience.

Cookie Purposes

The cookies are used for the following purposes:

  • •Strictly Necessary Cookies: allow you to browse the website
  • •Analytical Cookies: these are used anonymously to create and analyse statistics to improve the website's operation

Google Analytics

We use Google Analytics to monitor traffic on our Website. When you visit our Website, these programs set certain cookies that record statistical information about your visits to the Website. We measure the number of visits, the number of pages viewed as well as visitors' activity on the site and their frequency of return. This helps us improve our website and its functionality. These cookies do not store any personal information that could be used to identify you.

Cookie Management

Cookies do not harm your processor and do not contain viruses. You can deactivate the use of cookies at any time in the configuration of your browser or directly on our site. However, if you deactivate certain cookies this may stop some web services from working properly, partially, or completely affecting the browsing on the Website.

Browser Settings

All web browsers enable you to set your cookies preferences before you navigate the internet. You can also clear the cookies already installed on your computer by clearing your browser's cache or configure your browser to refuse cookies, or to be notified when cookies are installed.

Contact for Cookie Questions

If you have questions about our Cookies Policy, please email us at info@clinichat.ai.

If you have any questions about this Privacy Policy, please contact us at support@clinichat.ai